Recently, incidents involving racial injustices have drawn widespread national and local attention. This video focuses on equipping leaders with tools and techniques to have positive, open and respectful dialogue with teams and co-workers about what could be very sensitive issues. These difficult conversations can lead to increased understanding where our interests align.
This is the second in a two-part series focused on helping leaders hold constructive conversations within their teams about the recent civil unrest. In this video, Patrick Smith, VP, Division Operations for Ameren Missouri, shares his perspective about the importance of starting the dialogue and how he did it with his team.