Extreme Weather Safety

Water and Flood Safety

• If you detect an odor of natural gas, immediately leave your home or business and from a safe distance call Ameren.
• Do not turn lights on or off, operate thermostats, garage door openers, appliances or anything that could cause a spark.
• Do not use a phone or light a match inside or near the building.
• Do not open windows or doors to ventilate the building
• Do not re-enter the property for any reason until Ameren personnel tell you that it is safe to enter.

Winter Storm Safety

• Use a broom to keep natural gas meters and piping clear during the winter. Never use a shovel, ice chipper, pole or similar tool or even hit your natural gas meter or piping as this may damage equipment.