www.qa.ameren.com

Economic Hardship Recovery Program

Economic hardship caused by the COVID-19 pandemic is affecting residents in every corner of our state, from all walks of life. If you find yourself behind on your energy bill, we understand. We're here to help you create a plan to help you manage your energy bill as we begin returning to normal business operations.

Apply for Financial Assistance

Assistance paying your energy bills may be available through many agencies across the state. Find more information on the various programs, eligibility guidelines and where to get help.

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Explore Payment Options

We offer many payment options to help you get back on track and most can be combined to better meet your needs. 

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Contact Us

Talk to us about your situation and we'll work together on a solution.

Residential: 1.800.755.5000
Business: 1.800.232.2477
Hours: 7:00 a.m. - 7:00 p.m. M-F

Log in to your account to find options. 

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Lower Future Energy Bills

Manage your energy bill going forward through Ameren Illinois energy efficiency programs.

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