Customer Support
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800.552.7583
Common Questions
If you find yourself behind on your energy bill because of financial challenges, we’re here to help with these payment assistance options.
Sign up for alerts to keep you informed about your account, including any energy assistance you may receive.
Check your payment history for confirmation of payments received.
Sign up for alerts to know when your payment was received.
Find information on starting, scheduling, moving service, deposits and more.
Sign up for alerts to know when your request for service has been completed.
Find out more about budget billing and when adjustments are made.
Explore all of Ameren Missouri’s billing options.
Sign up for alerts to know when your budget billing amount is adjusted.
Auto pay can simplify your life. Making changes to your enrollment is easy.
Explore all of Ameren Missouri’s billing options.
Sign up for alerts to receive payment confirmations and other billing and payment notifications.
Connect with us on Social
Need to address topics such as your bill, energy assistance, your online account, street light outages, or the Ameren Mobile app? We invite you to start a conversation with us on Facebook or Twitter and ask that you follow each network's appropriate community guidelines.
If your inquiry is account-specific, please contact us in a private message and include your address and account number.
Note: In order for us to assist you, you must be the account holder or an authorized user.
Hours of Availability
Monday through Friday, 7 a.m. - 10 p.m.
Saturday and Sunday, 8 a.m. - 4 p.m.
Messages received outside of these hours will get responded to as soon as we're back online.
Customer Support
Have a question? Need help? Find it here.
Success
Customer Support
Have a question? Need help? Find it here.
Success
