If you’re struggling to keep up with energy bills, you’re not alone. We’re here to help. To get started, check our eligibility chart to see what programs you’re eligible for, or explore additional program options.
First, check our eligibility chart to see what programs you may qualify for. Then connect with an agency using our agency finder tool to get help to work through the application process.
You may qualify for one or more of the following programs. Log in to your online account to explore helpful resources and payment assistance options.
LIHEAP
LIHEAP provides federally funded assistance to help families find summer, winter and one-time energy assistance.
Keeping Current
Helps you catch up and stay current on your electric bill with monthly bill credits when you make on-time monthly payments.
Keeping Cool
Helps elderly and disabled customers, as well as households with children under age 5 with $50 bill credits per month, May-September.
Dollar More
Need a little extra help? Eligible customers can receive up to $600. Want to donate? Add $1 or more to your bill to help customers in need.
Weatherization Assistance
This program provides energy-saving home improvements at no cost for qualified homeowners and renters.
New Start Energy Relief
If you are unhoused or a senior at risk of eviction from public housing, we offer past-due bill forgiveness.
Clean Slate
Clean Slate clears past-due balances to help eligible gas customers start fresh.
Veterans Energy Assistance
Active-duty military, veterans and their families can receive up to $600 to help pay past-due utility bills. Call 211 for more information.
LIHEAP
In a crisis? LIHEAP provides federally funded assistance to help families manage energy costs.
Warm Neighbors Cool Friends
Warm Neighbors Cool Friends (WNCF) is a year-round assistance program to help those who generally do not qualify for financial assistance from other government or non-profit programs. Eligible households can receive up to $500 for this heating season.
Income Eligible Status
Ameren Illinois residential customers who meet the requirements of an income-eligible customer will have deposits for new service and late payment charges waived.
Health, Safety and Financial Assistance
No matter what unique circumstances you or your loved ones might encounter, we have ways to help with Medical Hardship relief, Medical Equipment Registry, and Our Caring Contact program.
Payment Agreements
If you have an outstanding balance, you can make an arrangement with Ameren Missouri to avoid disconnection.
Payment Agreements
If you have an outstanding balance, you can make an arrangement with Ameren Illinois to avoid disconnection.
