Start, Stop, or Move
Moving in, moving out or moving locations within the Ameren service area? If you are not registered for an online account, you will need to create one to manage your account.
Getting Started
Start Service
New to the service area? Set up your service now after creating an online account.
Stop Service
Moving out of the service area? Stop your service and find answers to your questions.
Transfer Service
Moving within the service area? Let us help you easily transfer your current service to your new address.
Learn More Before You Start
To get started you will need: account holder’s name, full service address, Social Security Number, and the date of service request. Find more details here about service changes.
More Options
Business Customers
You can request new service with our online form. To change a pending order or cancel existing service, please call our Business Center.
Online Identify Verification
Looking to start service for someone else? Third parties can request to start, stop or transfer service on a customer's behalf by returning a signed limited authorization form.
Third Party Requests
Looking to start service for someone else? Third parties can request to start, stop or transfer service on a customer's behalf by returning a signed limited authorization form.
Pending Orders
View or edit a pending service order right from your Account Dashboard or enroll in Alerts to receive updates about your service request.
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