Understanding Your Bill
Your bill statement was designed with customers in mind, so it's packed with features that make it easy to understand your energy usage and costs. Below are several tools to help you understand your energy bill.
You Bill Explained
Understand each section of your bill and how it's calculated.
You Bill Explained
Understand each section of your bill and how it's calculated.
Sample Bill
View an example of your bill.
Sample Bill
View an example of your bill.
Terms & Definitions
Learn more about common terms that may appear on your bill.
Terms & Conditions
Learn more about common terms that may appear on your bill.
You Bill Explained
Understand each section of your bill and how it's calculated.
You Bill Explained
Understand each section of your bill and how it's calculated.
Sample Bill
View an example of your bill.
Sample Bill
View an example of your bill.
Terms & Definitions
Learn more about common terms that may appear on your bill.
Terms & Conditions
Learn more about common terms that may appear on your bill.
Rate Options
You have the power to choose from several rate options that can help control energy costs based on your energy use.
- Customers with an AMR meter can select either Anytime Users or Overnight Savers.
- Customers with an upgraded smart meter can select one of the following choices: Anytime Users, Evening/Morning Savers, Overnight Savers, Smart Savers, or Ultimate Savers.
Fuel Adjustment Charge
The Fuel Adjustment Charge (FAC) is a separate line item that will appear on your monthly energy bill. The FAC is designed to address fluctuating fuel costs (1) for the electricity our customers consume. The FAC is adjusted, either up or down, three times a year to reflect actual costs. The Missouri Public Service Commission must review and approve our FAC before any changes go into effect.
(1) FAC costs include various factors such as fuel, purchased power, net off-system sales revenues, and associated transportation.
(1) FAC costs include various factors such as fuel, purchased power, net off-system sales revenues, and associated transportation.