Account and Data Management
Helpful tools, portals and information to assist with management of accounts.
Agents, Brokers & Consultants
An agent, broker or consultant is a person or company that the customer has formally designated to act on behalf of the customer for all purposes in arranging and managing services for the customer.
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Property Managers Portal
Our convenient Government Portal is designed specifically for use by the municipalities, townships, and counties we serve.
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Energy Assistance Agency Portal
The Energy Assistance Portal makes it easy for agency partners to access the customer information they need.
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Multi-Account Managers
Employees who assist business entities or customers themselves who need to consolidate and organize multiple accounts can use this portal to aid with account management.
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Additional Illinois Specific Tools
Share My Usage
Customers can authorize to share their electric energy usage data with a registered third party company for purposes such as energy efficiency analysis, billing and usage comparisons, and academic research.
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Government Support Portal
Our convenient Government Portal is designed specifically for use by the municipalities, townships, and counties we serve.
More Information
Aggregated Customer Data

Utilities would provide 12 months of customer usage data of at least 15 customers within a single rate classification* organized by groups of customers within the same ZIP +4 area after stripping any identifiable information (name, address, account number, etc.). A single customer’s load must not comprise more than 15% of the customer group. If the number of customers in the dataset is below 15, or if a single customer’s load is more than 15% of the total data, utilities must expand the geographic area, moving to a ZIP+2 level for example. If the 15 customer requirement is not met after the first expansion of the zip code, the sample size is expanded to the ZIP level.

*RATE CLASSIFICATION – All customers taking electric service from the company are assigned to a Delivery Service (DS) rate classification.

Residential customers are placed on Rate DS-1.

Non-residential customers are classified based on their historical demand:

  • Rate DS-2 is for customers with demands <150kw
  • DS-3 customers have demands >150KW but <1,000KW
  • DS-4 customers have demands >1,000KW

To receive Aggregated Anonymous Data: please open the link to view, complete, and sign the Aggregated Anonymous Data Request document and return to Ameren Illinois Business Applications: IllinoisBusinessApplications@ameren.com.